Introduction 1 Part 1: There’s a New Kind of Intelligence in Town 5 Chapter 1: Feeling Smart 7 Chapter 2: Assessing Your Emotional Intelligence 21 Chapter 3: Finding Happiness 31 Part 2: The Essentials of Emotional Intelligence 41 Chapter 4: Investigating the Science Behind Emotional Intelligence 43 Chapter 5: Becoming More Aware of Your Emotions 61 Chapter 6: Managing Your Emotions 81 Chapter 7: Understanding Empathy 99 Chapter 8: Managing Other People’s Emotions 115 Part 3: Taking Emotional Intelligence to Work 131 Chapter 9: Dealing with Difficult Workplace Situations 133 Chapter 10: Succeeding Through Emotional Intelligence 149 Chapter 11: Becoming an Emotionally Intelligent Leader 173 Chapter 12: Creating an Emotionally Intelligent Workplace 191 Chapter 13: Getting Through College with Emotional Intelligence 217 Part 4: Using Emotional Intelligence at Home 235 Chapter 14: Creating Emotionally Intelligent Relationships 237 Chapter 15: Parenting with Emotional Intelligence 257 Chapter 16: Raising an Emotionally Intelligent Child 275 Part 5: The Part of Tens 297 Chapter 17: Ten Ways to Improve Your Emotional Intelligence 299 Chapter 18: Ten Ways to Help Difficult People with Their Emotional Intelligence 311 Chapter 19: Ten Ways to Make the World a More Emotionally Intelligent Place 321 Index 329

Improve your relationships and wellbeing with EQ Are you tired of feeling burned out and stressed? Do you sometimes wish you could just push “reset” on your feelings? Emotional Intelligence For Dummies walks you through taking control of your emotions, deepening your relationships with others, and managing your interactions at work. You’ll get straightforward and practical tips on increasing your emotional intelligence and applying it to parenthood, personal fulfilment, and more. Inside… Identify and manage your feelingsUnderstand the people around youImprove your work relationshipsBoost your self-confidenceBecome more resilientReduce stress and conflictDiscover the latest EQ researchLearn the EQ-i 2.0 model