Working with Human Service Organisations 2nd edition aims to equip potential and current workers within human service organisations with the range of tools they need to think critically and work effectively within their employing agency.

AcknowledgementsIntroductionList of BoxesList of FiguresUnderstanding the Context: Current Issues, Strengths and PossibilitiesThinking about Organisations: Some Useful TheoriesParallel Processes: Using Practice Approaches to Explore Organisational IssuesOrganisational Culture: What is it Like to Work in this Organisation Structures for Supervision and Management Managing the Inevitable Conflicts and Changes of Organisational Life Leading and Managing: Working Actively for Change in Organisations Collaborative and Integrated PracticeMore than Survival: Ethical and sustainable Practice in OrganisationsConclusionBibliographyIndex

It focuses on applying theoretical concepts to practice and there is a strong emphasis on critical reflection. Part structure has been removed to integrate theory and practice in all chapters.More content on key topics: Interdisciplinary practice; Leadership and accountability; Organisational conflict; Decision-making and risk; accountability; ethical practice.Content that focuses specifically on the logistics of being in an organisation and the practical tasks that get carried out in organisations i.e. report writing, organisational reviews to improve the service of the organisation, etc., have been added.The pitch of the book is accessible and there is enough depth for upper level students.The case scenarios and stop and think are useful and provide a tangible example of the concepts in the text. They are quick and easy to read.Better navigation/signposting through chapter objectives.References have all been updated.

It focuses on applying theoretical concepts to practice and there is a strong emphasis on critical reflection. Part structure has been removed to integrate theory and practice in all chapters.More content on key topics: Interdisciplinary practice; Leadership and accountability; Organisational conflict; Decision-making and risk; accountability; ethical practice.Content that focuses specifically on the logistics of being in an organisation and the practical tasks that get carried out in organisations i.e. report writing, organisational reviews to improve the service of the organisation, etc., have been added.The pitch of the book is accessible and there is enough depth for upper level students.The case scenarios and stop and think are useful and provide a tangible example of the concepts in the text. They are quick and easy to read.Better navigation/signposting through chapter objectives.References have all been updated.