"A valuable introduction to organisational complexity in the workplace...essential reading for social work trainees and others new to the changing world of children's services." Research, Planning and Policy "Essential reading for students." Social Policy and Social Work (SWAP) "This book helps all of us to think about the importance of practitioners and agencies working together to consider and support children and families from a range of perspectives. It is a really useful contribution to thinking positively about the importance of listening to, and evaluating, the views of all those involved in working with children - especially the children themselves." Trevor Evans, Consultant and Social Worker "Good, up-to-date text." Kathryn Charles, York College.