FOREWORD ; PREFACE ; INTRODUCTION ; PART I - KNOWLEDGE MANAGEMENT IN POLICING: LAYING FOUNDATIONS ; PART II - POLICE KNOWLEDGE MANAGEMENT: BUILDING STRUCTURES ; PART III - POLICE KNOWLEDGE MANAGEMENT: USING APPLICATIONS

Sets out the conceptual framework for knowledge management and explains how an understanding of the subject can help policing at an operational level. Logically structured with a systematic progression through the key issues, systems and technologies Contains a variety of practical diagrams and models to represent and explain key concepts Draws on a range of policing examples from around the world with useful case studies to contextualise the issues Helps to address some of the concerns regarding police forces' information sharing in the light of the Bichard Inquiry

Dr Geoff Dean is a Senior Lecturer in the School of Justice Studies in the Faculty of Law at Queensland University of Technology, Australia. He specialises in police investigative thinking and knowledge management, forensic and investigative psychology, criminal/offender profiling, justice and human rights, terrorism and security. He is registered as an international expert with EUROPOL at the Knowledge Management Centre, The Hague in the Netherlands and consults widely with various police services, institutes, and universities in Asia, Europe and North America. Dr. Dean is the program manager and teaching coordinator for a joint corporate program on 'International Policing' as a major course component for the Bachelor of Justice Degree for the Singapore Police Force. He is also a former police trainer. Dr Petter Gottschalk is professor of knowledge management at the Norwegian School of Management in Oslo, Norway. He specialises in knowledge work, management of knowledge workers, management of police investigations, leadership roles, knowledge strategies, value configurations, resource-based strategy and knowledge management systems. He is teaching at Nányang University in Singapore, Fudan University in Shanghai and Arab Academy in Egypt. Prior to this, Dr. Gottschalk had several executive positions in business and public administration.

Sets out the conceptual framework for knowledge management and explains how an understanding of the subject can help policing at an operational level. Logically structured with a systematic progression through the key issues, systems and technologies Contains a variety of practical diagrams and models to represent and explain key concepts Draws on a range of policing examples from around the world with useful case studies to contextualise the issues Helps to address some of the concerns regarding police forces' information sharing in the light of the Bichard Inquiry