This volume, featuring empirically-based case studies, provides an opportunity to analyze communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts. Each case is designed to help readers critically think about the particular nonprofit context, the organizational issues presented and ways in which those issues could be addressed.

Content: Jennifer Mize Smith/Michael W. Kramer: An Introduction to Nonprofit Organizations and Volunteers ‒ Elizabeth A. Williams: Leading Change: An Examination of Communication Practices Aimed at Organizational Change ‒ Jeannette Kindred/Claudia Petrescu: Can This Collaboration Be Saved? ‒ Tim Huffman: Splitting the Baby: Collaborative Decision Making in Interpersonal and Organizational Crisis ‒ Kristina Drumheller/Emily S. Kinsky/R. Nicholas Gerlich: (Not) Fulfilling the Promise: Susan G. Komen for the Cure in Crisis ‒ Suzy D’Enbeau/Adrianne Kunkel: «I Don’t Know Where My Job Ends»: Workplace Stress and Social Support in Domestic Violence Prevention ‒ Tamar Ginossar/John Oetzel: Stress and Burnout in a Small Nonprofit Organization ‒ Brittany L. Peterson/Lacy G. McNamee: Challenges in Volunteer Management: Does It Really Have to Be This Hard? ‒ Lindsey B. Anderson/Robin Patric Clair: The Ethics of Marketing the Marginalized: A Case Study of Heifer International ‒ Sherianne Shuler: «True Believer’s» Blues: Betrayal, Hypocrisy, and Mission Drift in Nonprofit Work ‒ Trudy Milburn/Alan Hansen: Joining a New Nonprofit Board of Directors: Beginning with the Strategic Plan ‒ Stacy Tye-Williams/Joanne M. Marshall: Hope for the Future ‒ Jessica Katz Jameson: Meeting Madness ‒ Michael W. Kramer: The Choice ‒ Michelle T. Violanti: To Participate or Not to Participate: Parents, Teachers, and Students in a Geographically Dispersed High School ‒ Alaina C. Zanin: Really Helping? Understanding Volunteerism in a Tornado Relief Effort ‒ Murray W. Lee/Jane Stuart Baker: Facing Identity Questions during Organizational Change ‒ Kirstie McAllum: Communicating Commitment: Volunteer Retention at Parents First ‒ Kim Fletcher/May Hongmei Gao: Cross-Cultural Engagement and the Effectiveness of Overseas NPOs: Peace Corps Volunteers in Gambia ‒ Sant Kumar/Christopher J. Koenig: Learning by Doing: Medical Volunteerism in India ‒ Jessica Martin Carver: The New Girl ‒ Rebecca J. Meisenbach/Jessica M. Rick: Working Hard for Less Money?: Fundraisers, Loyalty, and Employee Retention ‒ Alysson M. Satterlund/Steven K. May: Employee Volunteerism Programs and Community Engagement: Commitment, Identification, and Impact ‒ Jennifer Mize Smith: Discursive Closure in Workplace Giving: Is There a Better Way to Encourage Charitableness at Work? ‒ Holly J. Payne/Jennifer Mize Smith/Ganer L. Newman IV: Social Media and Online Gaming: Strengthening Ties between Donors and Clients ‒ Angela N. Gist: Volunteering with the Unemployed in the Age-Old Search for Work.