Very rarely has peace and conflict studies been combined with public administration research. This book brings together theories from conflict resolution, public administration, and urban studies to present new theoretical and empirical insights from nine in-depth case studies. The authors employ the city as a prism to shed light on the complex, multidimensional processes of conflict, segregation, democratisation, and governance. They use the city as a diagnostic site for exploring the role of public administration and civil servants in resolving contested issues in divided societies. The researchers analyse nine multi-faceted cases: Toronto, Copenhagen, Malmö, Mostar, Cape Town, Belfast, Jerusalem, Nicosia and Mitrovica - all cities at different stages of conflict and stability and with disparate legacies. The contributors map the tools, strategies, and understandings of conflict resolution to be found in each city, and in so doing break new empirical and theoretical ground.