Interpersonal Conflict examines the central issues that inform conflict and, in turn, make readers' personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

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Part One: Conflict Components

1: The Nature of Conflict

2: Perspective on Conflict

3: Interests and Goals

4: Power: The Structure of Conflict

5: Conflict Styles

6: Emotions in Conflict

Part Two: Special Applications

7: Analyzing Conflict

8: Bullying

9: Interpersonal Negotiation

10: Reconciliation and Forgiveness

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Produktdetaljer

ISBN
9781265094584
Publisert
2025-03-12
Utgave
12. utgave
Utgiver
McGraw-Hill Education; McGraw-Hill Education
Vekt
637 gr
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Heftet

Om bidragsyterne

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana. William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.