Product details
Biographical note
Nils-Goran Olve is Adjunct Professor at Linkoping University and an independent consultant based in Stockholm, Sweden. His books on the Balanced Scorecard, Performance Drivers and Making Scorecards Actionable, were published by Wiley and translated into eight languages.
Anna Sjostrand is a consultant based in South Sweden. Her background is in communications and international marketing.
It covers the key aspects of the balanced scorecard, from using it to develop the company's strategy and relating it to existing control systems to setting goals and monitoring progress.
It gives examples and lessons from some of the worlds most successful businesses, including Ricoh, Xerox and Ericsson Enterprise and ideas from the smartest thinkers including Robert S. Kaplan and David P. Norton.
It includes and glossary of key concepts and a comprehensive resources guide.
01 Introduction to the Balanced Scorecard 1
02 Definition of Terms: What is a Balanced Scorecard? 5
03 Evolution 13
04 The E-Dimension 23
05 The Global Dimension 33
06 The State of the Art 41
07 In Practice 59
08 Key Concepts and Thinkers 77
09 Resources 89
10 Ten Steps to Making Balanced Scorecards Work 97
Frequently Asked Questions (FAQs) 107
Index 111
It covers the key aspects of the balanced scorecard, from using it to develop the company's strategy and relating it to existing control systems to setting goals and monitoring progress.
It gives examples and lessons from some of the worlds most successful businesses, including Ricoh, Xerox and Ericsson Enterprise and ideas from the smartest thinkers including Robert S. Kaplan and David P. Norton.
It includes and glossary of key concepts and a comprehensive resources guide.
Product details
Biographical note
Nils-Goran Olve is Adjunct Professor at Linkoping University and an independent consultant based in Stockholm, Sweden. His books on the Balanced Scorecard, Performance Drivers and Making Scorecards Actionable, were published by Wiley and translated into eight languages.
Anna Sjostrand is a consultant based in South Sweden. Her background is in communications and international marketing.