In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction.
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This edited volume presents case studies of the transformation of China’s public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory buildingis needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system. 
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Identifies exciting innovations in Chinese governance strategies Historicizes Chinese governmentality as it actually happens Analyzes the direction of governance in China today and in the future

Product details

ISBN
9789811017612
Published
2017-01-04
Publisher
Springer Verlag, Singapore; Springer Verlag, Singapore
Height
210 mm
Width
148 mm
Age
Research, P, 06
Language
Product language
Engelsk
Format
Product format
Innbundet
Number of pages
17