The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.
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The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members.
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List of Tables.- Acknowledgements.- Why Emotion, Why Now?.- Bringing Emotion onto the Organisational Agenda: A Century of Organisational Analysis.- The (Over)Managed Heart.- A Sociological Understanding of Emotion.- Introducing a Typology of Workplace Emotion.- Prescriptive and Pecuniary Emotion Management.- Presentational and Philanthropic Emotion Management.- Mixed Feelings.- References.- Name Index.- Subject Index.
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Appeals to an extensive audience British, European and North American It is critical, yet accessible Takes a new and original approach to a topical debate
Produktdetaljer
ISBN
9780333990179
Publisert
2004-11-18
Utgiver
Vendor
Red Globe Press
Vekt
317 gr
Høyde
235 mm
Bredde
155 mm
Aldersnivå
U, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Forfatter